Getting Started
Content coming soon. Brian will add Survox agent access steps here.
Content coming soon. Brian will add phone/softphone setup instructions here.
Daily Operations
Content coming soon. Brian will add shift startup procedures here.
Content coming soon. Brian will add shift end procedures here.
Content coming soon. Brian will add schedule and PTO request info here.
Troubleshooting
Content coming soon. Brian will add VPN troubleshooting steps here.
Content coming soon. Brian will add audio troubleshooting steps here.
Content coming soon. Brian will add drive access troubleshooting here.
Content coming soon. Brian will add Survox troubleshooting steps here.
Policies and Expectations
Content coming soon. Brian will add WFH conduct policy here.
Content coming soon. Brian will add security policy details here.
Who To Contact
Support Contacts
Operations
Shift / Schedule / Dialer Issues
Phone: (856) 874-9000
Email: supervisors@maxresinc.com
Ext: 115
HR / Payroll
Pay / Benefits
Phone: (856) 874-9000
Email: hr@maxresinc.com
Ext: 103